Privacy Policy

Last Updated: January 2026

ACEN.ca ("we," "us," "our," or "Company") operates the Betting Canada website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at acen.ca (the "Site"), including all related features, content, and services.

Please read this Privacy Policy carefully. By accessing and using acen.ca, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and any other information you voluntarily provide when contacting us or signing up for promotions.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our Site.
• Cookie Data: Information collected through cookies and similar tracking technologies (see Cookie Policy below).
• Usage Data: How you interact with the Site, including clicks, time spent on pages, and navigation patterns.
• Device Information: Device type, hardware model, and unique device identifiers.

2. How We Use Information

We use the information we collect for various purposes, including:

• Conducting analytics to understand visitor behavior and improve Site performance.
• Tracking affiliate partnerships and affiliate commissions.
• Improving the Site's content, functionality, and user experience.
• Sending promotional emails and newsletters (with your consent).
• Responding to inquiries and customer support requests.
• Preventing fraud, abuse, and ensuring Site security.
• Complying with legal obligations and enforcing our Terms of Service.

3. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on acen.ca. Our cookies include:

• Essential Cookies: Required for Site functionality (e.g., session management).
• Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
• Marketing Cookies: Track affiliate referrals and affiliate performance.
• Third-Party Cookies: Set by partner casinos and advertising networks.

Cookie Opt-Out: You may disable cookies through your browser settings. Note that disabling cookies may affect Site functionality. To opt out of analytics tracking, you can use tools such as the Google Analytics Opt-Out Browser Add-on.

4. Third-Party Links

acen.ca contains links to third-party casino websites, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, terms, or content of these external sites. Each third-party website maintains its own privacy policy, and we encourage you to review their policies before providing any personal information or engaging in gambling activities.

Your interactions with third-party sites are governed by their respective privacy policies, not ours. We recommend verifying that any casino or betting platform is properly licensed and regulated in Canada before participating.

5. Your Rights

As a resident of Canada, you have the following rights regarding your personal information:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correct: You may request correction of inaccurate or incomplete personal data.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
• Right to Know Sources: You may request information about where we obtained your data.
• Right to Deletion: You may request deletion of your personal data, subject to legal retention requirements.
• Right to Opt-Out: You may opt out of targeted advertising and analytics tracking.

To exercise any of these rights, please contact us at privacy@acen.ca with a clear description of your request.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Canadian laws and regulations. Specifically:

• Contact Information: Retained for 3 years after the last interaction, unless you request deletion.
• Analytics Data: Aggregated and anonymized analytics are retained indefinitely; individual-level data is retained for up to 26 months.
• Affiliate Tracking Data: Retained for accounting and compliance purposes (minimum 7 years).
• Cookie Data: Retained according to cookie type (typically 6-24 months).

If you request deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@acen.ca
Website: acen.ca

We will respond to your inquiry within 30 days. If you are unsatisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of material changes by posting the revised policy on this Site.